Decision Support Systems (DSS) - are a specific class of computerized information system that supports business and organizational decision-making activities. A properly-designed DSS is an interactive software-based system intended to help decision makers compile useful information from raw data, documents, personal knowledge, and/or business models to identify and solve problems and make decisions. DSS is not intended to provide support to humans about structured issues since little cognitively based decision support is generally needed.
- Distinguish DDS from MIS
DDS is a computer based system that supports the technological and managerial by assisting in the organizational knowledge about ill- structured, semistructured, or unstructured issues. DDS analyze a specific situation and it can be modified as the practitioner wishes and models are constructed and decisions analyzed. Planning and forecasting are facilitated. MIS is a subset of overall internal controls of a business covering the application of people, documents, technologies, and procedures that used by management accountants to solving some business problems of the organization. It also provides an answer to and that integrates decision maker into a system as a component. The system utilizes quantitative techniques as regression, linear programming, and financial planning modeling.
- Illustrate {give examples} on how DDS can improve company’s competitive advantage and organizational performance.
DDS can improve the company’s competitive advantage by having a computerized management information system that can help the business owners and the organization easily resolved their complicated business problem. Having a good decision support system can the organization a wide variety of functions including cash flow analysis, concept ranking, forecasting, product performance improvement and resource allocation analysis. For example you are doing an immediate planning for the extension (new branch) of your business because of the computerized information system you made fast and better decision to your business, it is competitive advantage to your competitors making a better decision in a just a lessen of time.
References:
wikipedia and wikianswers.com
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