Knowledge Based System
KBS is a computer system that programmed immediate human problem-solving based on the method and techniques of artificial intelligence. Artificial intellligence is the activity of providing such machines as computers with the ability to display behavior that would be regarded as intelligent if it were observed in humans.
Distinguish KBS from MIS
KBS is used an artificial intelligence in solving some problem in the organization while MIS is used in the business as a generic references to all technologies and it is also refer to the group of information management methods to support human decision.
Illustrate (give examples) how KBS can improve company's competitive advantage and organizational performance.
One of the example of KBS is the information overload that cause a critical problem in the in both military and commercial decision making processes, so KBS provide a flexible, user definable and highly scalable solution to these problems by wedding intelligent multi-agent software with a user-focused graphical interface to provide improved decision making in dynamic environments and improved situational awareness. The business organizations become more vital to the organizational mission, they also grow larger, faster, more complex, more heterogeneous, and more difficult to protect.
References:
Wikipedia.com, www.sentar.com, MIS seventh edition by: Raymond Mcleod, Jr.
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